English EnglishNorsk NorskEspañol EspañolItaliano Italiano

CONDITIONS OF PURCHASE

Purchase agreement validity

By completing the purchase on Mapifico AB's (hereafter called Mapifico) website a legal agreement is finalized between the customer, whose minimum age is 18 years, and Mapifico. The customer's responsibility is to ensure that the contact details provided with the purchase are accurate and complete, as well as ensuring that all the information included in the order confirmation received via e-mail following completion of the purchase is correct. If the customer discovers something wrong in the order confirmation they should immediately report it to Mapifico via e-mail at [email protected] Once the order has reached the production stage the opportunities to make corrections become very limited. When the customer has received their order the agreement is considered fulfilled.

Prices and payment 

All prices are presented in local currency or EUR and include 25% VAT. The shopping cart always shows the total payment inclusive of moms and delivery. The available payment methods can vary depending on the country you are purchasing from. We offer local payment methods and debit/credit card via Klarna Checkout. Orders are only finalized with the successful confirmation of payment.

Shipping and delivery

Mapifico's personalized posters are normally delivered within (7) working days. During certain times of the year, such as weekends and the holiday season, delivery time can be prolonged. Mapifico can never guarantee that the personalized posters will be delivered within the normal production time but will do its utmost to ensure products are delivered as quickly as possible. Non-personalized products like gift cards or other accessories in our catalog are normally delivered within 3-5 day working days. Mapifico's products are normally delivered by (DHL), but exceptions are possible. Mapifico takes no responsibility for deliveries which are claimed by persons other than the noted recipient as such situations lie outside of Mapifico's control. Mapifico currently offers delivery globally with free shipping cost. 

Returns policy

In accordance with the Swedish Act on Distance and Home Sales (2005:59) the section concerning the right of return does not cover cases where goods have been clearly personalized. With the customers acceptance of Mapifico's conditions of sale there is no right of withdrawal on personalized products which have already been ordered. All of Mapifico's posters are personalized, even those which have been ordered from one of Mapifico's recommended designs and sizes.

When ordering goods that are not considered to have been personalized standard right of return, as outlined in the law stated previously, applies within 14 days of the customer receiving the goods. The item must be in unused condition and with original packaging for the right to return to apply. If the customer wishes to return an order they must contact customer service within the 14 day return period via e-mail at [email protected] Mapifico will then get back to the customer with further instructions. 

Customer Service

If you cannot find the answer to one of your questions on Mapifico's website or if you just wish to contact us, please feel free to e-mail our customer service. Mapifico is currently only able to process customer queries via the e-mail address [email protected] We strive to respond as quickly as possible, with most customers receiving a reply within 24 hours.

Cookies

Cookies are a little text file that are automatically stored by the user web browsers when they visit a website. Cookies are necessary to ensure an optimal purchase experience for the customer and to store goods in the customers trolley until they have completed their purchase. By using Mapifico's website and other third-party platforms, the customers agree to Mapifico'susage and storage of cookies. The customer can limit the storage of cookies by changing the settings on their browser. We, however, would advise against this as this will also reduce the experience and use of Mapifico's website.

Google Analytics

This website uses Google Analytics, a web analysis service that is provided by Google, Inc. ("Google"). Google Analytics uses "cookies", text files that placed on your computer to analyze how the user uses web pages. The information generated from these cookies about your use of the website (including your IP-address) will be transmitted to and stored by, Google in servers in the U.S.A. Google will use this information to evaluate your use of the website, collate reports on website activity for website operators and provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required by law, or where such third parties process the information on Google's behalf. Google will not connect your IP-address with other information that it holds. By using this website, you agree that Google manages your personal information in the manner and for the purposes outlined above.

Handling of personal information

When shopping on Mapificos website the customer is required to provide their personal information. The customer confirms, when making their purchase, that Mapifico can store and use this information to fulfill the agreement undertaken with the customer. Mapifico is responsible for managing the customers personal information and to ensure it is not mistreated or released to improper parties. The customers have, according to the Privacy Act, the right to access any stored personal data, and can request that this data be corrected or deleted. This is done by contacting Mapifico's customer service via e-mail at [email protected]

Disclaimer

Mapifico works tirelessly to ensure that the offers on our website always match the stock we have available. Mapifico however, cannot always guarantee that the products that are offered on our website remain in stock and can be delivered. In cases where a customer has completed an order for a product that has sold out our customer service will advise the customer via e-mail to make alternative arrangements. Mapifico waives liability relative to mis-orders or outdated information found on the website.

Forces beyond our control

In cases of war, strikes, riots, natural disasters, non-delivery of goods from suppliers, sharp prices changes in the global market, and other such events not within the realms of Mapifico's control or foresight, Mapifico is freed from their obligations to fulfill the purchase agreement.

 

Information

EnglishSvenskaNorskEspañolItaliano